Privacy Policy

1. Who we are

M.J.T. Agency provides recruitment, property management, and utility reconnection services in Northampton and the surrounding areas. We are the data controller for personal information collected through this website and our services.

Contact:mjtagency@outlook.com · 03301 337265 · Northampton, United Kingdom.

2. Information we collect

We may collect the following personal information:

• Name, email address, and phone number you provide via our contact form.
• Details of the service you're enquiring about and any message content you send us.
• Technical data such as IP address, browser type, and pages visited (via cookies and analytics).
• For recruitment candidates: CVs, employment history, and references you submit to us.
• For landlords and tenants: property details, references, and tenancy documentation.

3. How we use your information

We use your personal information to:

• Respond to your enquiry and provide the services you've requested.
• Match candidates with employers, or properties with tenants, where you've asked us to.
• Coordinate utility reconnections on your behalf with third-party suppliers.
• Send service-related communications (appointment confirmations, updates).
• Improve our website and services through anonymised analytics.
• Comply with our legal obligations.

Our lawful bases for processing are typically: your consent (e.g. contact form submissions), performance of a contract (when you become a client), or our legitimate interests (running our business and improving our service).

4. Sharing your information

We do not sell your personal information. We only share it with third parties where necessary to deliver the service you've asked for — for example, sharing candidate CVs with prospective employers (with your permission), passing tenant references to landlords, or contacting utility providers to arrange a reconnection.

We may also share information with trusted service providers (e.g. email hosting, website hosting, analytics) who act on our instructions and are bound to keep your data secure.

5. How long we keep your data

We keep personal information only for as long as we need it to provide our services and to meet our legal obligations. Enquiries that don't become clients are typically deleted within 24 months. Client and candidate records are kept for up to 7 years after our last interaction, in line with UK business record-keeping requirements.

6. Cookies and analytics

Our website uses a small number of cookies to make the site work and to understand how visitors use it. You can accept or dismiss non-essential cookies via the banner shown on your first visit, and change your preference at any time by clearing your browser storage for this site.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Have inaccurate data corrected.
• Ask us to delete your data, where there's no compelling reason for us to keep it.
• Object to or restrict our processing of your data.
• Receive your data in a portable format.
• Withdraw consent at any time, where consent is the basis for processing.

To exercise any of these rights, email mjtagency@outlook.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We use industry-standard measures to protect your personal information from unauthorised access, loss, or misuse. No system is completely secure, but we take reasonable steps to keep your data safe.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any significant changes will be notified on this page with an updated revision date.